Privacy Notice

Last updated: 12/02/2023

Redemption Financial Services is committed to protecting your personal information and respecting your privacy rights. This notice outlines our practices regarding the collection, use, and sharing of your personal information, in accordance with federal laws.

Why We Collect Personal Information

Financial companies, including Redemption Financial Services, collect personal information for various reasons. Federal law not only allows us to do so but also mandates us to inform you about these practices. Understanding our data collection, sharing, and protection practices is crucial for you as a consumer.

What Information We Collect

The types of personal information we gather depend on your interactions with us and the services or products you utilize. This information may include:

How We Manage Your Personal Information

All financial companies need to share customers' personal information to run their everyday business. In this section, we outline the reasons financial companies can share their customers' personal information, the specific reasons Redemption Financial Services chooses to share, and whether you can limit this sharing. Our practices are designed to ensure the confidentiality and integrity of your personal information while supporting the services we provide.

Sharing of Your Information

New Customers: If you are a new customer, we may start sharing your information 30 days from the date we sent this notice.

Former Customers: If you cease to be our customer, we continue to share your information as described in this notice.

Limiting Sharing: You have the option to limit our sharing of your information. Please contact us using the details provided below to exercise this right.

Mail-In Form for Opting Out

To limit how we share and use your personal information, please indicate your preferences below. Fill out this form with your details and mail it to the address provided.

Options to Limit Sharing Your Details

Send to:
Redemption Financial Services
5210 Belfort Rd, Suite 200
Jacksonville, FL 32256


Category Details
How Redemption Financial Services Protects Your Personal Information To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How Redemption Financial Services Collects My Personal Information We collect your personal information, for example, when you:
  • Apply for one of our programs or give us your contact information.
  • Provide or allow us access to your income and employment information, or give us your employment history.
  • Provide or allow us access to your account information.
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why Can’t I Limit All Sharing? Federal law gives you the right to limit only:
  • Sharing for affiliates’ everyday business purposes -- information about your creditworthiness.
  • Affiliates from using your information to market to you.
  • Sharing for non-affiliates to market to you.
What Happens When I Limit Sharing for an Account I Hold Jointly with Someone Else? Your choices will apply to everyone on your account.


Type Description
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies. Redemption Financial Services is affiliated with Redemption Holdings of NY LLC and Above Lending, Inc.
Non-Affiliates Companies not related by common ownership or control. They can be financial and non-financial companies. Non-affiliates we share with can include service providers and direct marketing companies.
Joint Marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you. Non-affiliates we may jointly market with include financial institutions, service providers, and direct marketing companies.

Other Important Information

State laws may also provide you with specific privacy protections. Please note those individual circumstances below that may apply to you. We will comply with applicable state laws with respect to our use of your information. So long as we are providing you with services under your Agreement with Redemption Financial Services, we will provide the Privacy Policy to you at least annually.

State Specific Protections
California Residents We will not share your personal information with non-affiliated third parties for their marketing purposes without your affirmative consent. Except as permitted by law, we will not share your personal information with our affiliates or joint marketing partners without first giving you additional privacy choices.
Nevada Residents If you prefer not to receive marketing calls from us, you may be placed on our Do Not Call List by calling (800) 282-7186. This notice is provided pursuant to Nevada law. You can obtain further information by contacting the Nevada Attorney General’s Office at 100 North Carson Street, Carson City NV 89701, (775) 684-1100, or
Montana Residents We will not disclose your name or any personal information to anyone other than your own creditors or our agents, affiliates, or contractors.

Questions and Contact Information

If you have any questions or concerns regarding our privacy practices, or if you wish to limit our sharing of your information, please contact us: